
Measuring ROI and Impact: Volunteer Program Metrics Every HR Leader Should Know
October 6, 2025
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October 7, 2025Remote vs. In-Person Volunteering: Which Works Best for Your Company?
In today’s workplace, volunteering has become a big part of company culture. Businesses know that when employees give their time to help others, it creates purpose, pride, and teamwork. But as remote work continues to grow, many HR leaders face a new question: Should volunteering be done in person, online, or both?
Both styles have unique benefits and challenges. Understanding each can help your company choose the best approach — or even better, create a mix that fits your people and goals.
The Power of In-Person Volunteering
For years, most company volunteer programs happened face-to-face. Employees would gather to plant trees, serve meals, or clean up parks. These hands-on experiences create strong personal connections.
Benefits of in-person volunteering:
- Team bonding: Working side by side builds trust, communication, and a sense of unity.
- Immediate results: Volunteers can see the direct impact of their work — like a finished playground or a cleaner beach.
- Emotional connection: Meeting the people or communities you’re helping can make the experience more meaningful.
Challenges:
In-person events require more planning. You have to coordinate schedules, transportation, and sometimes safety measures. For remote or hybrid companies, not everyone can be in the same location, which can limit participation.
The Rise of Remote Volunteering
Remote or virtual volunteering became popular during the pandemic and has continued to grow. It allows employees to contribute from anywhere — whether at home, in another city, or even another country.
Benefits of remote volunteering:
- Accessibility: Anyone can join, no matter where they live or work.
- Flexibility: Employees can volunteer at times that fit their personal schedules.
- Skill-based impact: Many online opportunities use employees’ professional skills — like helping nonprofits with design, marketing, or financial advice.
Challenges:
Remote volunteering can feel less personal. Without face-to-face interaction, it’s harder to build emotional connections or team spirit. It also requires strong communication and reliable technology to stay organized.
Which Option Works Best for Your Company?
The answer depends on your company’s culture, goals, and how your teams work.
If your organization is mostly in person, traditional volunteering may be easier and more natural. It lets people step away from their desks, spend time together, and create shared memories.
If your workforce is remote or hybrid, virtual volunteering can be an inclusive way to keep everyone involved. You can partner with online nonprofits or offer projects employees can do independently — like mentoring students via video calls or writing letters to hospital patients.
Some of the most successful companies combine both approaches. They might hold quarterly in-person volunteer days for local employees while offering virtual options year-round for those who work remotely. This hybrid model keeps everyone connected and ensures no one is left out.
Tips for HR Leaders
If you’re building or improving your volunteer program, here are some simple ways to make it work:
- Survey employees to learn what causes they care about and how they prefer to volunteer.
- Offer both formats when possible — in-person for connection, remote for flexibility.
- Track participation and feedback to see which opportunities engage people the most.
- Recognize everyone’s efforts, no matter how or where they volunteered. Appreciation keeps motivation high.
Final Thoughts
Whether in-person or remote, volunteering is about giving back and growing together. In-person projects build community and spirit, while remote volunteering brings inclusivity and flexibility.
The best programs find balance — creating opportunities that fit every lifestyle and location. When employees can choose how they want to give back, they feel valued, empowered, and proud to represent their company.
In the end, it’s not about where people volunteer — it’s about the impact they make together.
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